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Recover username or reset password

How do I reset my password? What is my account email address?

Theresa avatar
Written by Theresa
Updated over a week ago

If you’ve forgotten your password, please click here: Recover Password

If you do not have access to your email address, please send evidence of your identity to [email protected]

At recordJet your music is safe! If you can’t access your recordJet account and do not have access to the corresponding email account, we must ask you to prove your identity so that we can make sure you are the legal owner of the account. This protects your music and your earnings from illegitimate access by a third party – in case anyone shows up and pretends to be you.

Please also make sure to update your email address on recordJet before deleting an old email account so you can receive our emails (for password recovery etc.)

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