If your account is in the red, you should first check whether these are debited annual fees for your releases. You can find all debits under "My account" > "My bookings".
To avoid further annual fees, you are welcome to change your deal at any time: https://cockpit.recordjet.com/services/43
The fee corresponds exactly to the difference between the Premium and Basic amounts. There are therefore no additional costs for you.
Here are the two recordJet Business Class deals again:
If the annual fees are not the reason for the minus amount, please contact us at [email protected].