Was the sound used in a TikTok video that is over one minute long? The sound that we deliver to TikTok is only licensed for a maximum of one minute. Any video that is longer than one minute and in which the sound supplied by us is to be used will unfortunately be muted by TikTok.

Or is it a TikTok "Business Account"? If you have set up your profile as a "Business Account", you can only access TikTok's commercial music library. In this case, TikTok recommends converting the account back to a "Creator Account" / "Artist Account". With a "Creator Account" / "Artist Account" you have access to TikTok's PGC (Provider Generated Content) library again. In other words, to the music that we have delivered to TikTok, for example! "Business Accounts" cannot use PGC sounds and TikTok recommends that artists always use a "Creator Account" / "Artist Account".