Are your tracks played on a continuous loop over several days?
Or have you bought guaranteed streams?
If the streaming services notice irregularities or unusual activities like these and others, it can result in the release being marked as "fraudulent" and deleted from the platforms.
This means that the streaming services noticed unnaturally generated streams - e.g. streams generated by bots or played in a continuous loop. Furthermore, services like Spotify do not pay out these artificial streams! This also explains why you may see more streams in the trends than you ultimately get paid out.
We as a distributor also have no way or intention to claim these payouts on artificial streams from Spotify.
Our streaming partners work diligently to ensure streams are legitimate, meaning they reflect genuine user listening intent. If a service finds that you (or a third party hired by you or on your behalf) have boosted play counts through any automated, deceptive, fraudulent or other invalid means (digital bots, "click farms", payment for placement on playlists, etc.), the worst case can be that the streaming service permanently removes your entire catalog.
It's best to always check in advance any marketing services or invitations that seem too good to be true with regard to the above-mentioned points very carefully.
Spotify has created these informative articles on this topic:
Take a look at our services, if you are looking for trustworthy promotion and marketing partners.